Cookie Policy
Limo-Elite Platform operated by Jetset Transportation Inc.
Effective Date: April 4, 2026 | Last Updated: April 4, 2026 | Version 1.0
Article 1 - Introduction
This Cookie Policy explains how Jetset Transportation Inc. ("Company," "we," "us"), doing business as Limo-Elite, uses cookies, pixels, local storage, and similar tracking technologies on our website (limo-elite.com) and mobile applications (collectively, the "Platform"). This Policy should be read together with our Privacy Policy and Terms of Service.
By continuing to use the Platform after being presented with this Cookie Policy, you consent to the use of cookies as described herein. You may withdraw your consent at any time by adjusting your browser settings or using the controls described in Article 6.
Article 2 - What Are Cookies and Similar Technologies
2.1 Cookies
Cookies are small text files placed on your device (computer, tablet, or smartphone) by websites you visit. They are widely used to make websites work efficiently, provide a personalized experience, and report information to website operators. Cookies may be "first-party" (set by us) or "third-party" (set by our service providers).
2.2 Pixels and Web Beacons
Pixels (also known as web beacons or tracking pixels) are tiny, transparent image files embedded in web pages or emails. They allow us to track whether a page has been viewed or an email has been opened, and collect information about the device used.
2.3 Local Storage
Local storage and session storage are browser-based mechanisms that allow websites to store data locally on your device. Unlike cookies, local storage data is not automatically transmitted with HTTP requests. We use local storage for application state management and authentication tokens.
2.4 Device Fingerprinting
In limited circumstances, our fraud prevention partners may use device fingerprinting techniques that combine device attributes (browser type, screen resolution, installed fonts, timezone) to create a unique identifier for fraud detection purposes.
Article 3 - Categories of Cookies We Use
3.1 Strictly Necessary Cookies (Required)
These cookies are essential for the Platform to function. They enable core features such as authentication, security, and booking management. Without these cookies, the Platform cannot operate. These cookies do not require your consent.
| Cookie / Technology | Purpose | Duration | Type |
|---|---|---|---|
| access_token | JWT authentication token - validates your logged-in session | 15 min - 24 hours | Local Storage |
| refresh_token | Allows automatic renewal of expired access tokens | 7 days | Local Storage |
| user_session | Maintains session state (user type, account ID) | Session | Local Storage |
| csrf_token | Protects against cross-site request forgery attacks | Session | Cookie |
| __stripe_mid / __stripe_sid | Stripe fraud prevention and payment session tokens | 1 year / 30 min | Cookie |
3.2 Functional Cookies
These cookies enhance your experience by remembering choices you make and providing personalized features. Disabling these cookies may affect the convenience of the Platform but will not prevent core functionality.
| Cookie / Technology | Purpose | Duration | Type |
|---|---|---|---|
| i18next_lng | Stores your selected language preference (en, fr, es, ar, etc.) | 1 year | Local Storage |
| theme_preference | Stores dark/light mode preference | 1 year | Local Storage |
| saved_addresses | Caches your saved locations for faster address entry | 30 days | Local Storage |
| recent_searches | Stores recent address searches for auto-complete | 30 days | Local Storage |
| ride_preferences | Remembers your ride preferences (vehicle type, music, temp) | 1 year | Local Storage |
| cookie_consent | Records your cookie consent preferences | 1 year | Cookie |
3.3 Analytics Cookies
These cookies help us understand how visitors interact with the Platform, which pages are most popular, and where users encounter issues. The data collected is aggregated and anonymized.
| Cookie / Technology | Purpose | Duration | Provider |
|---|---|---|---|
| _ga / _ga_* | Google Analytics - distinguishes unique visitors, tracks page views and session data | 2 years | Google LLC |
| _gid | Google Analytics - identifies unique visitors within a 24-hour window | 24 hours | Google LLC |
| analytics_session | Internal analytics - tracks feature usage and performance metrics | Session | First-party |
3.4 Third-Party Service Cookies
Certain third-party services we integrate may set their own cookies. We do not control these cookies. Their use is governed by the respective third party's privacy and cookie policies.
| Service | Purpose | Privacy Policy |
|---|---|---|
| Stripe | Payment processing, fraud detection, 3D Secure authentication | stripe.com/privacy |
| Mapbox | Map rendering, geocoding, route display, location autocomplete | mapbox.com/legal/privacy |
| Google (OAuth) | Social login authentication ("Sign in with Google") | policies.google.com/privacy |
| Apple (Sign In) | Social login authentication ("Sign in with Apple") | apple.com/legal/privacy |
Article 4 - Mobile Application Storage
4.1 Mobile Local Storage
Our mobile applications (iOS and Android) use the following on-device storage:
- AsyncStorage / SecureStorage: Authentication tokens, user session data, encrypted credentials
- Zustand persisted stores: Application state including booking drafts, ride tracking state, theme preferences
- Expo SecureStore: Sensitive data (tokens) stored in the device's secure keychain/keystore
- Push notification tokens: Device tokens for Firebase Cloud Messaging (Android) and Apple Push Notification Service (iOS)
4.2 Background Location
The Driver mobile application collects GPS location data in the background (when the app is not in the foreground) while the Driver is online and available for rides. This is necessary for real-time dispatch and passenger tracking. Background location access requires explicit device-level permission and can be revoked at any time through device settings.
Article 5 - Cookie Lifetime Summary
| Category | Minimum Duration | Maximum Duration |
|---|---|---|
| Session cookies | Browser session | Deleted on browser close |
| Authentication tokens | 15 minutes (access) | 7 days (refresh) |
| Functional preferences | 30 days | 1 year |
| Analytics cookies | 24 hours | 2 years |
| Fraud prevention (Stripe) | 30 minutes | 1 year |
Article 6 - Managing and Disabling Cookies
6.1 Browser Controls
You can manage cookies through your browser settings. Instructions for major browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Apple Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies
- Mobile Safari (iOS): Settings > Safari > Clear History and Website Data
- Chrome (Android): Settings > Privacy and security > Clear browsing data
6.2 Opt-Out of Analytics
You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
6.3 Do Not Track
Some browsers offer a "Do Not Track" (DNT) feature. We currently do not respond to DNT signals as no universal standard has been adopted. You may manage tracking preferences through the browser controls described above.
6.4 Consequences of Disabling Cookies
- Logging into your account
- Booking rides
- Processing payments
- Accessing your ride history
Blocking functional cookies may result in reduced personalization and the need to re-enter preferences on each visit.
Article 7 - Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in our service providers, or changes in applicable law. The "Last Updated" date at the top indicates when this Policy was last revised. Material changes will be communicated to registered Users via email notification.
Article 8 - Contact
For questions about our use of cookies and tracking technologies:
Jetset Transportation Inc. - Privacy Office
d/b/a Limo-Elite
Boston, Massachusetts, United States
Email: privacy@limo-elite.com
Phone: 1-800-LIMO-ELITE