LimoEliteby JetsetT

General Terms and Conditions of Service

Limo-Elite Platform operated by Jetset Transportation Inc.

Effective Date: April 4, 2026 | Last Updated: April 4, 2026 | Version 1.0

IMPORTANT: These Terms contain a binding arbitration clause and class action waiver in Article 24. Please read these Terms carefully before using our services. By booking a ride or creating an account, you agree to be bound by these Terms in their entirety.

Article 1 - Definitions

For the purposes of these General Terms and Conditions ("Terms" or "GTC"), the following definitions apply:

  • "Company," "we," "us," "our" refers to Jetset Transportation Inc., a corporation organized under the laws of the Commonwealth of Massachusetts, doing business as "Limo-Elite," with its principal place of business in Boston, Massachusetts.
  • "Platform" refers to the Limo-Elite website (limo-elite.com), mobile applications (iOS and Android), and all related digital tools, APIs, and interfaces.
  • "User," "you," "your," "Customer," "Passenger" refers to any individual or entity accessing or using the Platform to book, manage, or receive transportation services.
  • "Driver," "Chauffeur" refers to a licensed professional transportation provider who has been vetted, approved, and authorized to perform rides through the Platform.
  • "Booking" refers to a confirmed request for transportation services submitted through the Platform.
  • "Ride" refers to the actual transportation service performed pursuant to a Booking.
  • "Vehicle Class" refers to the category of vehicle selected for a Booking (e.g., Sedan, SUV, Luxury Sedan, Executive Van, Stretch Limousine).
  • "Fare" refers to the total amount payable for a Ride, including base fare, distance charges, time charges, surcharges, tolls, and applicable taxes.
  • "Service Area" refers to the geographic regions where the Company provides transportation services, primarily the Greater Boston Metropolitan Area and the Commonwealth of Massachusetts.

Article 2 - Scope and Acceptance

2.1 Scope of Application

These Terms govern all contractual relationships between the Company and Users relating to the use of the Platform and the provision of transportation services. These Terms apply to all service types offered, including but not limited to: point-to-point transfers, airport transfers, hourly charters, city-to-city transportation, corporate transportation, wedding and special event transportation, and on-demand chauffeur hailing.

2.2 Acceptance of Terms

By creating an account, placing a Booking, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy. If you do not agree to any provision of these Terms, you must immediately cease using the Platform.

2.3 Modifications

The Company reserves the right to modify these Terms at any time. Material changes will be communicated to registered Users via email or Platform notification at least thirty (30) days before taking effect. Continued use of the Platform after the effective date of any modification constitutes acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the Platform before the effective date.

2.4 Conflicting Terms

Any terms or conditions submitted by the User that differ from or conflict with these Terms are hereby rejected unless expressly agreed to in writing by an authorized officer of the Company.

Article 3 - Business Model and Contractual Relationship

3.1 Nature of Service

Jetset Transportation Inc. operates as a licensed transportation company under the laws of the Commonwealth of Massachusetts. The Company directly employs or contracts with Drivers to provide transportation services. Unlike ride-sharing platforms, the Company assumes direct responsibility for the quality, safety, and professional standards of all Rides performed through the Platform.

3.2 Contract Formation

A binding transportation contract is formed through the following process:

  1. The User submits a Booking request through the Platform, specifying pickup/dropoff locations, date/time, Vehicle Class, and passenger count.
  2. The Platform provides a Fare estimate based on the submitted parameters.
  3. The User confirms the Booking and provides valid payment information.
  4. The Company sends a Booking confirmation with a unique booking number. This confirmation constitutes acceptance and forms the binding contract.

A mere acknowledgment of receipt of a Booking request does not constitute acceptance. The contract is formed only upon issuance of the Booking confirmation.

3.3 Guest Bookings

Users may place Bookings on behalf of third parties ("Guests"). The booking User remains fully responsible for compliance with these Terms, payment of all charges, and the conduct of the Guest during the Ride.

Article 4 - User Accounts and Registration

4.1 Account Requirements

To create an account on the Platform, you must:

  • Be at least eighteen (18) years of age or the age of majority in your jurisdiction
  • Provide accurate, current, and complete registration information
  • Maintain and promptly update your account information
  • Create a secure password and maintain its confidentiality
  • Accept responsibility for all activity occurring under your account

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. You must notify the Company immediately upon becoming aware of any unauthorized use of your account. The Company shall not be liable for any loss or damage arising from your failure to maintain account security.

4.3 Account Suspension and Termination

The Company reserves the right to suspend or terminate any User account, without prior notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Abusive behavior toward Drivers, staff, or other Users
  • Repeated no-shows or late cancellations
  • Failure to pay outstanding charges
  • Providing false or misleading information

Article 5 - Service Types

5.1 Point-to-Point Transfer

Standard transportation from a pickup location to a destination. Fare is calculated based on distance and estimated time.

5.2 Airport Transfer

Specialized service for airport pickups and dropoffs. Airport pickups include complimentary flight tracking and sixty (60) minutes of free waiting time from the actual flight landing time. The Driver will meet the Passenger at the designated meeting point (terminal exit, baggage claim area, or as specified in the Booking).

5.3 Hourly Charter

Vehicle and Driver reserved for a specified number of hours. The charter period begins at the scheduled pickup time regardless of actual passenger boarding time. Unused time is non-refundable. Extensions beyond the booked hours are billed at the applicable hourly rate plus a 20% surcharge.

5.4 City-to-City Transfer

Long-distance transportation between cities. Pricing includes all tolls, fuel surcharges, and highway fees.

5.5 Corporate Transportation

Dedicated services for business clients under separate Corporate Account agreements. Corporate accounts may include negotiated rates, monthly invoicing, multiple authorized bookers, and dedicated account management.

5.6 Special Event Transportation

Services for weddings, proms, corporate events, and other special occasions. Special event bookings may require a minimum booking duration, advance deposit, and are subject to specific cancellation terms communicated at the time of booking.

5.7 On-Demand Chauffeur Hailing

Real-time ride requests matched with available Drivers in the vicinity. Availability is subject to Driver supply in the requested area. Surge pricing may apply during periods of high demand.

Article 6 - Vehicle Classes and Specifications

6.1 Vehicle Categories

The Platform offers the following Vehicle Classes, each with specified passenger and luggage capacities:

  • Sedan: Up to 3 passengers, 2 standard luggage items (e.g., Mercedes E-Class, BMW 5 Series, Lincoln Continental)
  • SUV: Up to 5 passengers, 4 standard luggage items (e.g., Cadillac Escalade, Chevrolet Suburban, Lincoln Navigator)
  • Luxury Sedan: Up to 3 passengers, 2 standard luggage items (e.g., Mercedes S-Class, BMW 7 Series, Audi A8)
  • Executive Van: Up to 10 passengers, 8 luggage items (e.g., Mercedes Sprinter, Ford Transit)
  • Stretch Limousine: Up to 8 passengers, limited luggage (e.g., Lincoln Town Car Stretch, Chrysler 300 Stretch)
  • Party Bus: Up to 20 passengers, subject to availability and minimum booking requirements

6.2 No Guarantee of Specific Model

Vehicle images displayed on the Platform are for illustrative purposes only. The Company does not guarantee a specific make or model. The Company guarantees that the vehicle provided will meet or exceed the specifications of the booked Vehicle Class in terms of passenger capacity, luggage capacity, and service quality.

6.3 Complimentary Upgrades

At its sole discretion, the Company may provide a complimentary upgrade to a higher Vehicle Class at no additional cost. Upgrades do not establish a right to the same Vehicle Class on future Bookings.

Article 7 - Pickup, Waiting Times, and Flight Tracking

7.1 Pickup Obligations

The Passenger must be present at the designated pickup location at the scheduled time. The Driver will wait at the pickup location for the applicable waiting period. If the Passenger fails to appear within the waiting period, the Ride will be treated as a no-show (see Article 10).

7.2 Complimentary Waiting Times

  • Airport and train station pickups: Sixty (60) minutes from the actual arrival time of the flight or train (valid flight/train number must be provided at booking)
  • All other locations: Fifteen (15) minutes from the scheduled pickup time

7.3 Excess Waiting Time Charges

After the complimentary waiting period expires, additional waiting time will be billed in five (5) minute increments at the applicable hourly rate for the booked Vehicle Class, plus applicable taxes.

7.4 Flight and Train Tracking

For airport and train station pickups, the Platform automatically monitors flight/train status. If the flight or train is delayed, the pickup time is automatically adjusted. The Passenger must provide a valid flight number or train number at the time of booking to enable this service. The Company is not responsible for inaccurate flight/train data provided by third-party data sources.

Article 8 - Pricing and Fare Calculation

8.1 Fare Components

The total Fare for a Ride may include the following components:

  • Base fare: Fixed minimum charge per Vehicle Class
  • Distance charge: Per-mile rate based on actual or estimated route distance
  • Time charge: Per-minute rate for estimated travel time
  • Tolls and fees: Highway tolls, bridge fees, tunnel fees, airport access fees
  • Waiting time charges: Charges for excess waiting time beyond complimentary period
  • Surge pricing: Dynamic multiplier applied during periods of high demand
  • Special service charges: Child safety seats, meet-and-greet signs, additional stops
  • Sales tax: Applicable state and local taxes as required by Massachusetts law

8.2 Fare Estimates

Fare estimates provided at the time of booking are based on estimated route distance and time and are subject to change based on actual conditions including but not limited to: route changes, traffic conditions, road closures, additional stops requested during the Ride, excess waiting time, and applicable surcharges.

8.3 Surge Pricing

During periods of high demand, the Company may apply a surge multiplier to standard fares. The surge multiplier will be clearly displayed to the User before Booking confirmation. By confirming a Booking during a surge period, the User agrees to the surged fare.

8.4 Ride Modifications

If the Passenger requests changes to the route or additional stops during a Ride, the Fare will be recalculated accordingly. A shortened route or early termination of a Ride does not entitle the Passenger to a reduced Fare; the originally quoted Fare remains due in full.

8.5 All-Inclusive Pricing

Unless otherwise stated, all Fares displayed on the Platform are all-inclusive, meaning tolls, parking fees, airport fees, and applicable taxes are included. Gratuities are not included and remain at the Passenger's discretion (see Article 9.5).

Article 9 - Payment

9.1 Accepted Payment Methods

The Company accepts payment via credit card (Visa, MasterCard, American Express, Discover), debit card, Apple Pay, Google Pay, and corporate invoicing (for approved Corporate Accounts). All payments are processed securely through Stripe, Inc., a PCI-DSS Level 1 certified payment processor.

9.2 Payment Authorization

By providing payment information, you authorize the Company to charge the applicable Fare and any additional charges (waiting time, damages, no-show fees) to your designated payment method. The Company may place a temporary hold (pre-authorization) on your payment method at the time of Booking.

9.3 Failed Payments

If a charge to your payment method fails, the Company will attempt to contact you and may retry the charge. If payment remains unsuccessful after three (3) attempts over seven (7) days, the Company reserves the right to: (a) suspend your account, (b) engage a collection agency, and (c) charge a late payment fee of 1.5% per month on the outstanding balance, or the maximum rate permitted by Massachusetts law, whichever is lower.

9.4 Invoicing for Corporate Accounts

Approved Corporate Account holders may receive monthly invoices with Net-30 payment terms unless otherwise agreed in writing. Past-due invoices are subject to the late payment fee described in Section 9.3.

9.5 Gratuities

Gratuities are not included in the Fare and are entirely at the Passenger's discretion. Tips may be added through the Platform after Ride completion or paid directly to the Driver in cash. The Company does not retain any portion of tips paid to Drivers.

9.6 Promotional Codes and Vouchers

Promotional codes and vouchers are subject to the specific terms accompanying each promotion. Unless otherwise stated: (a) they are for single use only, (b) they cannot be combined with other offers, (c) they have no cash value, (d) they are non-transferable, and (e) they expire on the date specified.

Article 10 - Cancellations, Rebookings, and No-Shows

10.1 Cancellation by the User

  • Pre-booked rides (scheduled 2+ hours in advance): Free cancellation up to two (2) hours before the scheduled pickup time. Cancellation within two (2) hours of pickup: 50% of the estimated Fare is charged. Cancellation within thirty (30) minutes of pickup: 100% of the estimated Fare is charged.
  • On-demand rides: Free cancellation before Driver dispatch. After Driver dispatch: a cancellation fee of $10.00 or 25% of the estimated Fare (whichever is greater) is charged.
  • Special events (weddings, proms): Subject to specific cancellation terms provided at the time of Booking, which may include non-refundable deposits.

10.2 Cancellation by the Company

The Company may cancel a Booking in the following circumstances: (a) no Driver is available for the requested service, (b) unsafe conditions (severe weather, road closures, civil unrest), (c) the User has outstanding unpaid charges, or (d) the Company has reasonable grounds to believe the Booking involves illegal activity. In cases of Company-initiated cancellation, no cancellation fee is charged and any pre-authorized charges are fully refunded.

10.3 Rebookings

A rebooking (change of date, time, or location) is treated as a cancellation of the original Booking followed by a new Booking. Cancellation fees for the original Booking apply per Section 10.1.

10.4 No-Show

A Booking is classified as a "no-show" when the Passenger fails to appear at the pickup location within the applicable waiting period:

  • Airport/train station pickups: Sixty (60) minutes after flight/train arrival
  • All other locations: Fifteen (15) minutes after scheduled pickup time

In the event of a no-show, the full estimated Fare is charged to the User's payment method. The Driver will make reasonable efforts to contact the Passenger via phone and the Platform's messaging system before marking the Booking as a no-show.

Article 11 - Passenger Conduct and Vehicle Rules

11.1 General Conduct

Passengers must at all times:

  • Treat the Driver with respect and courtesy
  • Wear seatbelts as required by Massachusetts General Laws Chapter 90, Section 13A
  • Follow all reasonable instructions given by the Driver regarding safety
  • Refrain from any conduct that distracts the Driver or endangers the safety of any occupant

11.2 Prohibited Activities

The following activities are strictly prohibited in all vehicles:

  • Smoking, vaping, or use of any tobacco or cannabis products
  • Consumption of illegal substances
  • Transport of hazardous materials, weapons, or illegal items
  • Harassment, threatening behavior, or verbal abuse directed at the Driver
  • Intentional damage to the vehicle or its equipment
  • Requesting the Driver to violate any traffic law or regulation
  • Throwing objects from or extending body parts outside the vehicle

11.3 Alcohol Consumption

Consumption of alcoholic beverages in the vehicle is permitted only with the prior consent of the Driver and only in vehicles where it is legally permissible. The Company reserves the right to terminate a Ride if a Passenger's level of intoxication poses a safety risk.

11.4 Food and Beverages

Consumption of food in the vehicle is discouraged and may be restricted by the Driver. The Passenger is liable for any cleaning costs resulting from spills or stains (see Article 12).

11.5 Driver's Right to Refuse or Terminate Service

The Driver has the right to refuse to commence or to terminate a Ride if the Passenger engages in prohibited activities, poses a safety risk, or is in a condition that may result in damage to the vehicle. In such cases, the full Fare remains due.

Article 12 - Vehicle Damage and Cleaning Fees

The Passenger is liable for any damage to the vehicle caused by the Passenger or their belongings during the Ride, including but not limited to:

  • Cleaning fee (minor): $75.00 - $150.00 for stains, spills, or odors requiring professional cleaning
  • Cleaning fee (major): $150.00 - $500.00 for bodily fluids, smoke odor, or extensive soiling
  • Physical damage: Actual cost of repair or replacement, including loss of service during repair period

The Company will provide photographic evidence of any damage and an itemized invoice before charging the Passenger's payment method. The Passenger may dispute the charge within fourteen (14) days by contacting the Company in writing.

Article 13 - Luggage Policy

13.1 Standard Luggage Allowance

Each Vehicle Class has a specified luggage capacity. Standard luggage is defined as bags not exceeding 62 linear inches (length + width + height) and 50 pounds each.

13.2 Oversized and Special Items

Passengers must declare at the time of Booking any oversized items, bulky equipment (golf clubs, ski equipment, musical instruments), wheelchairs, mobility aids, or other items that may require special accommodation. Failure to declare such items may result in the Driver being unable to accommodate them, and no refund will be provided.

13.3 Animals

Service animals are permitted in all vehicles in compliance with the Americans with Disabilities Act (ADA) and Massachusetts law. Pets and emotional support animals must be declared at the time of Booking and are subject to Driver approval and a $25.00 pet surcharge. The Passenger is responsible for any cleaning costs resulting from animal transport.

13.4 Lost and Found

The Company will make reasonable efforts to recover and return items left in vehicles. A $15.00 return shipping/handling fee may apply. The Company assumes no liability for lost, stolen, or damaged personal belongings left in vehicles (see Article 16.6).

Article 14 - Child Safety and Minor Passengers

14.1 Child Restraint Requirements

In accordance with Massachusetts General Laws Chapter 90, Section 7AA, children under 8 years of age and under 57 inches tall must be secured in a federally approved child passenger restraint. The Passenger is responsible for providing child safety seats unless arranged through the Platform at the time of Booking (subject to availability and a $15.00 surcharge per seat).

14.2 Unaccompanied Minors

The Company does not transport unaccompanied minors (persons under 18 years of age). All minor passengers must be accompanied by an adult (18+) at all times during the Ride.

Article 15 - ADA Compliance and Accessibility

The Company is committed to compliance with the Americans with Disabilities Act (ADA) and Massachusetts disability access laws. Upon reasonable advance notice, the Company will make best efforts to accommodate passengers with disabilities, including but not limited to providing wheelchair-accessible vehicles and assisting with mobility aids. Service animals are always welcome (see Article 13.3). Requests for accessible vehicles should be made at the time of Booking.

Article 16 - Limitation of Liability

16.1 General Limitation

TO THE MAXIMUM EXTENT PERMITTED BY THE LAWS OF THE COMMONWEALTH OF MASSACHUSETTS AND APPLICABLE FEDERAL LAW, THE COMPANY'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY THE USER FOR THE SPECIFIC RIDE GIVING RISE TO THE CLAIM.

16.2 Exclusion of Consequential Damages

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOST PROFITS, LOST REVENUE, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITIES, MISSED FLIGHTS, MISSED APPOINTMENTS, OR MISSED CONNECTIONS, REGARDLESS OF WHETHER THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16.3 Force Majeure

The Company shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, epidemics or pandemics, government actions or orders, civil unrest, terrorism, strikes or labor disputes, power failures, internet or telecommunications failures, severe weather conditions, road closures, and traffic incidents.

16.4 Third-Party Services

The Company is not liable for the actions, omissions, or failures of third-party service providers including but not limited to: payment processors (Stripe), mapping services (Mapbox), flight data providers, or telecommunications providers (Twilio).

16.5 Platform Availability

The Company does not guarantee uninterrupted or error-free operation of the Platform. The Company shall not be liable for any loss or damage resulting from Platform downtime, technical errors, data transmission failures, or security breaches beyond its reasonable control.

16.6 Personal Belongings

The Company assumes no liability for personal belongings left in vehicles, lost during transport, or damaged during a Ride. Passengers are advised to verify they have all belongings before exiting the vehicle.

Article 17 - Disclaimer of Warranties

THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

Article 18 - Indemnification

You agree to indemnify, defend, and hold harmless Jetset Transportation Inc., its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use of the Platform or Services, (b) your violation of these Terms, (c) your violation of any applicable law or regulation, (d) your infringement of any third-party rights, or (e) any damage caused by you to a vehicle or Driver during a Ride.

Article 19 - Insurance

All vehicles operating under the Limo-Elite platform carry commercial automobile liability insurance as required by the Commonwealth of Massachusetts and applicable federal regulations, including:

  • Commercial general liability insurance
  • Commercial automobile liability insurance with minimum coverage as required by M.G.L. Chapter 175
  • Workers' compensation insurance as required by Massachusetts law
  • Uninsured/underinsured motorist coverage

Certificates of insurance are available upon written request to the Company.

Article 20 - Intellectual Property

All content on the Platform, including but not limited to text, graphics, logos, trademarks, trade names, images, software, and source code, is the exclusive property of Jetset Transportation Inc. or its licensors and is protected by United States copyright, trademark, and other intellectual property laws. The "Limo-Elite" name, logo, and all related marks are trademarks of Jetset Transportation Inc. No license or right is granted to use any intellectual property except as expressly set forth in these Terms. Unauthorized reproduction, distribution, modification, or use of any content is strictly prohibited and may result in civil and criminal penalties.

Article 21 - Data Protection and Privacy

The Company collects, processes, and stores personal data in accordance with its Privacy Policy, applicable federal law, the Massachusetts Data Privacy Law, and, where applicable, the California Consumer Privacy Act (CCPA/CPRA). By using the Platform, you consent to the collection and use of your data as described in the Privacy Policy.

Article 22 - Electronic Communications

By creating an account or placing a Booking, you consent to receive electronic communications from the Company, including: Booking confirmations, ride status updates, receipts, account notifications, promotional communications (subject to opt-out), and legal notices. You agree that all communications provided electronically satisfy any legal requirement that such communications be in writing.

Article 23 - Ratings and Reviews

After each Ride, the Passenger may submit a rating (1-5 stars) and written review. Reviews must be truthful, relevant, and not contain defamatory, obscene, or discriminatory content. The Company reserves the right to remove reviews that violate these standards. Aggregate ratings are displayed publicly; individual review text may be displayed anonymously.

Article 24 - Dispute Resolution and Arbitration

24.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact the Company at info@limo-elite.com and attempt to resolve the dispute informally for a period of at least thirty (30) days.

24.2 Binding Arbitration

IF INFORMAL RESOLUTION IS UNSUCCESSFUL, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS CONSUMER ARBITRATION RULES. THE ARBITRATION SHALL TAKE PLACE IN SUFFOLK COUNTY, MASSACHUSETTS. THE ARBITRATOR'S DECISION SHALL BE FINAL AND BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION.

24.3 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.

24.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek injunctive or equitable relief in a court of competent jurisdiction for claims involving intellectual property rights, data security breaches, or violations of confidentiality obligations.

24.5 Small Claims Court

Either party may bring an individual action in small claims court in Suffolk County, Massachusetts, for disputes within the jurisdictional limits of such court.

Article 25 - Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. To the extent that arbitration does not apply, you consent to the exclusive jurisdiction of the state and federal courts located in Suffolk County, Massachusetts, for any legal proceedings arising out of these Terms.

Article 26 - Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

Article 27 - Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Jetset Transportation Inc. regarding the use of the Platform and Services, and supersede all prior agreements, understandings, representations, and warranties, whether written or oral, with respect to the subject matter hereof.

Article 28 - Assignment

You may not assign or transfer any rights or obligations under these Terms without the prior written consent of the Company. The Company may assign these Terms, in whole or in part, without restriction or notification, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

Article 29 - Waiver

The failure of the Company to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of the Company.

Article 30 - Contact Information

Jetset Transportation Inc.

d/b/a Limo-Elite

Boston, Massachusetts, United States

Email: info@limo-elite.com

Phone: 1-800-LIMO-ELITE

Legal inquiries: legal@limo-elite.com